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How can we help you?

Find here the most asked questions.

Please email us on support@deenathletic.com and one of the team will respond within 48 hours.

We accept all major debit and credit cards. We also offer PayPal, Google Pay and ShopPay.

Join our WhatsApp channel This is where we share all bts updates, brand insights, and early access to upcoming drops.

Yes. We work with a curated group of athletes who embody Deenathletic and everything we stand for.

Our team is always watching for emerging talent, and if you believe you’d be a strong fit, reach out to us via Instagram DM.

We only accept one promotional code per order.

At the moment, our items are only available through our website.

We’re open to the right stockist partnerships, if you’re interested, email info@deenathletic.com and our team will review the fit.

We are unable to combine orders after they have been placed. Each order will be processed and shipped individually.

Once an order has been placed, we are unable to make any changes.

This includes changes to size, shipping address, or payment method. To initiate a return, please visit our Returns Portal.

Once your order has been successfully placed, you will receive an order confirmation email.

If you did not receive a confirmation, please check your spam or junk folder before contacting us.

Discount codes must be entered exactly as shown and are only valid for the dates and products specified.

If it still doesn’t apply, contact our team and we’ll check it for you.

If your order confirmation didn’t come through because of a typo, message us as soon as possible with the correct email and your full name.

We’ll update it on our system and resend your order details.

Orders are processed as quickly as possible. During peak periods, there may be slight delays, but our team works fast to keep things moving. Once your order ships, you’ll receive a confirmation email with full tracking details.

We offer worldwide shipping.
For all shipping details, visit our Shipping Policy.

Shipping costs are calculated at checkout based on your shipping location and selected service.

If you miss your delivery, the courier will leave a notification or contact you directly. You can use that information to arrange a new delivery time or collection with them.

Items can only be returned within 14 days of delivery if they are unworn, unwashed, and in their original condition with all tags and packaging intact.

All returns and exchanges can be made through our Returns Portal in three simple steps.

Exchanges for the same item can be facilitated via our Returns Portal.

If you require a different style, please return the original item and place a new order.

If you received an incorrect or defective item, please contact support@deenathletic.com with your order number and a photo of the issue.

Once your return arrives at our warehouse, our team checks the item to make sure it meets our return criteria. If it qualifies, your refund or exchange is processed immediately.

Check the sizing chart on each product page.

You can also use the model’s height, weight, and sizing as a reference.

Follow the care instructions on the product label.

To maintain quality, we generally recommend cool washes, inside-out, and avoiding high-heat drying.

Some items may return depending on the collection.

If something you want is out of stock, sign up for restock notifications on that product page.

Each product is individually fitted and may vary slightly.

Always refer to the sizing chart and model reference to choose the right fit.

Material details are listed on every product page.

All our pieces are developed with durability, comfort, and performance in mind.

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